Thursday, March 24, 2011

Simple Clipper Suggestion: Stencil Reminders onto the Platform

Last night I went down to Kepler's with the kids. Despite the fact that Wini knew she needed to tag off (the Clipper Card is finally working), and I knew, and we had been talking about it the whole time, we all forgot.

It was no big deal, since when we went home we were still in the tag-off window, so she could just tag-off and instantly re tag-on.

CalTrain has been putting in some effort to reminding people to tag off, but the results of this effort are pretty underwhelming.

Menlo Park is a nice "barrier-free" station where you can just get off (at least from the SB platform) and start walking to where you want to go. This is a good thing in terms of usability, but means there's no specific exit locations to put up tag-off reminder signs.

So here's an idea: How about stenciling reminders to the platform? And to make the reminders more useful, include an error to the nearest Clipper Card reader? Like this:

(I'm drawing this from the point of view of someone getting off the train, but as you can see it's designed to be double-sided and work for people about to get on, too).

1 comment:

SBLT - Sri Bhagyalakshmi Travel Access said...

Nice One. I like the 3 ring binder idea because you can add to it and still have it neat.

SBLT Access