- On trains with more than one bike car, why not put a sign in a window to tell us that. Generally we only find out there's a second bike car when the conductor comes to tell us, just as the last few bikers are getting on, and generally just shrug. A sign on the train would get half of us to head back to the second bike car before we've waited in line to get on the first one.
- Put ticket machines at the ends of station platforms, not the middle, so we can buy tickets as soon as we reach the station.
- Make electronic station signs display the time more, instead of the date.
A mostly satisfied customer.